Platform Transformation Leader
AI · Healthcare · Enterprise Ecosystems
With 13 years of product leadership, I've navigated the full spectrum — from greenfield 0→1 builds to transforming legacy ecosystems at enterprise scale. My career has spanned healthcare, automotive, financial services, e-commerce, and logistics.
What sets me apart is a rare combination: deep technical fluency (data pipelines, CIAM security, API architecture) paired with executive-level strategy, cross-functional team leadership, and a passion for creating products that genuinely matter.
Currently leading product transformation across 40+ teams in Final Mile logistics at NTT Data — designing OKR frameworks, metrics infrastructure, and shifting entire organizations from project-mode to product-mode thinking.
Leading organizational product transformation for a large-scale shipping & logistics enterprise — coaching 40+ product teams across 6 interconnected Final Mile delivery products.
Delivered enterprise-scale technology products across e-commerce, identity security, data intelligence, and AI/ML — leading cross-functional teams of up to 17 across global operations.
Product lead on Delta Dental's greenfield member portal — a 0→1 platform built for members, enrollees, and care coordinators across web, Android, and iOS.
Built the technical foundation that informs product leadership today — delivering 40+ multi-million-dollar products through client collaboration and full-stack development.
Designed and scoped an AI-driven clinical decision support product that surfaces patient risk signals from disparate EHR data using ML classification models. Integrated with existing healthcare platform workflows to alert care coordinators at the right moment — reducing manual review time and improving early intervention rates.
Led a 5-person team in designing and deploying refined AI/ML upselling models for a global e-commerce platform. Improved model accuracy by 30% through feature engineering, better training pipelines, and A/B testing frameworks. Simultaneously strengthened cybersecurity protocols across the recommendation surface.
Led a 20-person cross-functional team to build a greenfield member portal from concept to production for Delta Dental. Built for non-tech-friendly users to access benefits, view claims, and make payments. Generated $2.5M in first-year revenue with 200% enrollment increase.
Led cross-functional team to build a next-gen POS and returns system integrating RFID, machine learning, and multiple payment systems for a large e-commerce retailer. The self-checkout program drove 150% revenue increase and 50% cost reduction.
End-to-end product design exercise covering wireframes, project charter, mind mapping, product roadmap, and GTM strategy for a childcare marketplace app. Demonstrates full product thinking from discovery through launch planning.
Developed comprehensive user personas, risk matrix, and user journey maps for a maternal health mobile platform. Applied design thinking to understand underserved mother demographics and map their end-to-end healthcare experience.
Built a Snowflake Snowsight dashboard for real-time sales analytics across NY restaurant locations. Demonstrated data modeling, SQL pipeline design, and visual analytics skills — turning raw transactional data into actionable business intelligence.
Designed an intelligent automation system for managing student lifecycle from enrollment through graduation. Applied platform thinking to unify disparate educational data systems, reduce administrative overhead, and personalize the learning journey.
Open to Director of Product roles where I can own roadmap, lead a team, and build platforms that create lasting impact — especially in healthcare, AI, and enterprise ecosystems.